Instagram & Facebook DM Automation
Customers increasingly message rather than call. If those DMs sit unanswered for hours, the booking goes somewhere else.
Our DM responder answers Instagram, Facebook and WhatsApp messages and comments in seconds, handles prices, hours and FAQs, and books customers in or hands the chat to a person.
Three jobs, done every day without being asked.
A real example.
Someone DMs "do you have Saturday availability for 6?" at 5:42pm. Fourteen seconds later they have a reply, a booking link and a confirmation, and they are tagged as a new customer.
Built for busy teams.
Venues, salons, gyms, retailers and any business that gets questions through social media.
Works with Instagram, Messenger and WhatsApp, and most other tools you already pay for.
Scope it. Build it. You own it.
A quick call and a look at the current process: who does it, how long it takes, what goes wrong.
Connected to Instagram, Messenger and WhatsApp. Fixed quote, agreed in writing before we start.
It starts with you approving its work. Once you trust it, it runs on its own and escalates anything unusual.
Thirty days of fixes are included. After that, an optional month-to-month care plan, thirty days' notice to stop.
Questions people ask.
Is this allowed by Instagram and Facebook?
Yes. We build on Meta's official messaging tools, so it works within their rules.
What if someone is upset or asks something unusual?
The assistant hands the conversation to a person immediately and lets the customer know someone will reply shortly.
How much does it cost?
Every build is fixed-quoted after we understand your process, so you know the price before we start. You pay for the project, not per seat, and if it takes us longer than we said, that's our problem.
Who owns it?
You do. It is built in your own accounts, you own every line of code, and nothing stops working if you stop working with us.
Is our data safe?
It runs inside your existing systems. We don't copy your data into tools you don't control, and access is limited to what the assistant needs.
Often built together.
Tell us what eats your week.
No pitch deck. We'll tell you straight whether it can run itself, what it would take and what it would save. Every build is fixed-quoted and you own every line of it.