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Google Review Request Automation

Reviews drive local search rankings and bookings, but asking for them is the first thing that slips when you are busy.

Our review collector asks every customer for a Google review at the right moment after the job, routes unhappy feedback to you privately before it goes public, and drafts thoughtful replies to new reviews.

GoogleGmailTwilio
review_collector.exe — run log_□×
RUNNINGAn example of a real run, on made-up data.
What it does

Three jobs, done every day without being asked.

01Sends a review request after every job, visit or booking
02Routes complaints to you privately before they go public
03Drafts replies to every new review for you to approve
What it looks like

A real example.

A function wraps up on Saturday night. On Sunday morning the host gets a thank-you message with a review link. A 5-star review appears that afternoon, and a drafted reply is waiting for your OK.

Who it's for

Built for busy teams.

Any local business that lives on Google reviews: venues, clinics, trades, salons, gyms and retailers.

Works with Google, Gmail and Twilio, and most other tools you already pay for.

How it works

Scope it. Build it. You own it.

We map how it runs today

A quick call and a look at the current process: who does it, how long it takes, what goes wrong.

We build it in your accounts

Connected to Google, Gmail and Twilio. Fixed quote, agreed in writing before we start.

You check it, then it runs

It starts with you approving its work. Once you trust it, it runs on its own and escalates anything unusual.

We keep it running (optional)

Thirty days of fixes are included. After that, an optional month-to-month care plan, thirty days' notice to stop.

FAQ

Questions people ask.

Is it allowed to filter out bad reviews?

We never block anyone from leaving a public review. The assistant simply gives unhappy customers an easy way to tell you first, so you can fix it.

Does it work with my booking or POS system?

Usually, yes. It triggers from whatever marks a job or visit as complete, whether that is your booking tool, POS or job system.

How much does it cost?

Every build is fixed-quoted after we understand your process, so you know the price before we start. You pay for the project, not per seat, and if it takes us longer than we said, that's our problem.

Who owns it?

You do. It is built in your own accounts, you own every line of code, and nothing stops working if you stop working with us.

Is our data safe?

It runs inside your existing systems. We don't copy your data into tools you don't control, and access is limited to what the assistant needs.

Related assistants

Often built together.

Talk to an engineer_□×
Call or email. A person answers.

Tell us what eats your week.

No pitch deck. We'll tell you straight whether it can run itself, what it would take and what it would save. Every build is fixed-quoted and you own every line of it.

0428 033 718 taylor@hellomillwright.com

Melbourne-based. Replies within one business day.