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AI assistant · Enquiries & bookings

AI Booking Assistant & Automated Reminders

Phone tag is expensive. Every booking that needs a call back, every no-show and every empty cancelled slot costs you money and staff time.

Our AI booking assistant takes bookings from your website, email, SMS and social messages, sends reminders so people actually turn up, and offers cancelled slots to your waitlist automatically.

Google CalendarOutlookCalendlyWhatsApp
booking_handler.exe — run log_□×
RUNNINGAn example of a real run, on made-up data.
What it does

Three jobs, done every day without being asked.

01Books and reschedules from email, SMS, web and social messages
02Sends reminders so people turn up, and follows up no-shows
03Fills cancellations from your waitlist without anyone lifting a finger
What it looks like

A real example.

A table for six cancels at 3pm on a Saturday. The assistant offers the slot to the waitlist by SMS, a group accepts within minutes, and the booking is updated before anyone on the floor notices.

Who it's for

Built for busy teams.

Venues, cafes, clinics, salons, studios, tradies and anyone who runs on a calendar.

Works with Google Calendar, Outlook, Calendly and WhatsApp, and most other tools you already pay for.

How it works

Scope it. Build it. You own it.

We map how it runs today

A quick call and a look at the current process: who does it, how long it takes, what goes wrong.

We build it in your accounts

Connected to Google Calendar, Outlook, Calendly and WhatsApp. Fixed quote, agreed in writing before we start.

You check it, then it runs

It starts with you approving its work. Once you trust it, it runs on its own and escalates anything unusual.

We keep it running (optional)

Thirty days of fixes are included. After that, an optional month-to-month care plan, thirty days' notice to stop.

FAQ

Questions people ask.

Does it replace my booking system?

Usually not. It works with the calendar or booking tool you already use and adds the conversation layer on top, so customers can book by just sending a message.

Can it take deposits?

Yes. It can send a payment link for deposits on larger bookings or functions and only confirm once paid.

How much does it cost?

Every build is fixed-quoted after we understand your process, so you know the price before we start. You pay for the project, not per seat, and if it takes us longer than we said, that's our problem.

Who owns it?

You do. It is built in your own accounts, you own every line of code, and nothing stops working if you stop working with us.

Is our data safe?

It runs inside your existing systems. We don't copy your data into tools you don't control, and access is limited to what the assistant needs.

Related assistants

Often built together.

Talk to an engineer_□×
Call or email. A person answers.

Tell us what eats your week.

No pitch deck. We'll tell you straight whether it can run itself, what it would take and what it would save. Every build is fixed-quoted and you own every line of it.

0428 033 718 taylor@hellomillwright.com

Melbourne-based. Replies within one business day.